Terms of Service

1. Agreement to These Terms

By accessing or using ortizgrouprealestate.com (the site), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the site. These Terms apply to all visitors, users, and others who access the site.

2. Real Estate Disclaimer

Information on this site is provided for general informational purposes only and is not a substitute for professional advice. Property listings, valuations, market data, school information, HOA details, and neighborhood descriptions are believed to be reliable but are not guaranteed and are subject to change without notice. Square footage, lot size, and other property details should be independently verified. Real estate decisions should be made in consultation with the appropriate licensed professionals, including your agent, lender, escrow officer, title company, and where appropriate, an attorney or tax advisor.

3. No Agency Relationship Created

Browsing this site, submitting a form, or contacting us does not, by itself, create an agency, fiduciary, or attorney-client relationship. A formal buyer or seller representation relationship begins only after a written representation agreement is signed by both parties, as required under California law. Until that agreement is signed, no duties of agency are owed.

4. Licensed Brokerage Disclosure

Francesco Ortiz is a licensed California real estate salesperson (DRE# 02206744) operating under the supervision of eHomes, the responsible broker (DRE# 02190063). All real estate services described on this site are offered through eHomes. The office is located at 4121 Westerly Pl, Ste 105, Newport Beach, CA 92660.

5. Permitted Use

• You may view, browse, and download content from this site for your personal, non-commercial use.
• You may not scrape, harvest, republish, redistribute, or commercially exploit our content, listings, photography, market data, or branded materials without our prior written permission.
• You may not use automated systems, bots, or data-mining tools to access or copy site content.
• You may not interfere with, disrupt, or attempt to gain unauthorized access to the site or its supporting infrastructure.
• You may not use the site for any unlawful purpose or in any way that could damage, disable, or impair the site.

6. Third-Party Content and Links

The site references and may link to third-party portals and platforms including Zillow, Realtor.com, Redfin, Homes.com, Trulia, and others, and may display their logos to indicate where listings syndicate. Those marks belong to their respective owners, and their inclusion here is not an endorsement by them of us, or by us of them. We are not responsible for the content, accuracy, privacy practices, or availability of third-party websites. Your use of any third-party site is governed by that site's own terms and privacy policy.

7. Intellectual Property

The site's code, layout, design, original copy, and original photography are owned by us or our licensors and are protected by United States and international copyright, trademark, and other intellectual property laws. Listing photography may be supplied by MLS-feeding sources and is used under their respective licenses. You may not reproduce, distribute, or create derivative works from any content on this site without express written permission.

8. Communications and Text Messaging Consent (TCPA)

When you submit a form or otherwise provide your phone number, you authorize us to contact you at that number, including by phone call and by SMS or MMS text message, regarding your inquiry and your potential or active real estate transaction. We may use automated dialing or texting technology to reach you.

Consent to receive automated calls or texts is not a condition of purchasing or receiving any property, product, or service. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message you receive from us, and you can request help by replying HELP. You can opt out of marketing emails using the unsubscribe link in any email or by contacting us directly. Opting out of marketing communications will not prevent us from contacting you about an active transaction you have engaged us for.

9. Forms and Lead Submissions

Information you submit through our valuation, buyer-criteria, contact, or other forms is used to respond to your inquiry and provide the services you request. Submitting a form does not obligate you to work with us and does not obligate us to provide services. See our Privacy Policy for details on how we collect, use, and protect the information you provide.

10. Disclaimers of Warranties

The site is provided on an “as-is” and “as-available” basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the site will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. You use the site at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, neither Francesco Ortiz, the Ortiz Group, nor eHomes, nor any of their respective agents, employees, or affiliates, will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the site or your reliance on any content on the site, even if advised of the possibility of such damages. This limitation applies regardless of the legal theory on which the claim is based.

12. Indemnification

You agree to indemnify and hold harmless Francesco Ortiz, the Ortiz Group, and eHomes from any claims, damages, losses, liabilities, and expenses, including reasonable attorney fees, arising out of your misuse of the site, your violation of these Terms, or your violation of any rights of a third party.

13. Equal Housing Opportunity

We support and adhere to the federal Fair Housing Act and the California Fair Employment and Housing Act. We do not discriminate based on race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, familial status, source of income, disability, genetic information, or any other characteristic protected by federal, state, or local law. We are committed to providing equal professional service to all.

14. DMCA and Copyright Complaints

We respect the intellectual property rights of others. If you believe content on this site infringes your copyright, you may submit a written notice to our designated agent including: your contact information, a description of the copyrighted work, the location of the allegedly infringing material on the site, a statement of good-faith belief that the use is not authorized, a statement that the information in your notice is accurate, and your physical or electronic signature. Send notices to Francesco Ortiz at francesco@ehomesteam.com. We will respond to valid notices in accordance with the Digital Millennium Copyright Act.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. Any dispute arising from or relating to these Terms or your use of the site will be resolved in the state or federal courts located in Orange County, California, and you consent to the personal jurisdiction of those courts.

16. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Your continued use of the site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

17. Contact

Questions about these Terms can be directed to francesco@ehomesteam.com or 949-910-7421. Ortiz Group at eHomes, 4121 Westerly Pl, Ste 105, Newport Beach, CA 92660. DRE# 02206744.